Privacy & cookie policy

EBOLLO Corp welcomes you to our website. We thank you for your interest in our company and our products.

The protection of your privacy throughout the processing of personal data, as well as the security of all business data, are essential to us. We process personal data collected during your visit to our website confidentially and only in accordance with statutory regulations.

Our company is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.

Our contact details are as follows: Info@ebollo.com (oppure ci mettiamo un link alla contact page).

Processed data categories

Communication data (e.g., name, telephone number, e-mail address, address, IP address) is processed.

Principles

Personal data consists of all information related to an identified or identifiable natural person.We collect, process, and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g., by means of registration.

Processing purposes and legal basis

We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:

• Provision of this website
• Reply to user inquiries in the framework of a contact form
• Answer user requests
• Self-promotion and promotion by others, as well as market research and reach analysis, are conducted within the scope, statutorily or with consent.
• Safeguarding and defending our rights

Log files

Each time you use the Internet, your browser transmits certain information, which we store in so-called log files. We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts). Log files are also used for analysis purposes. In log files, the following information is saved:

• Internet Protocol address) of the terminal device used to access the website
• URL of origin or referrer URL
• Name of the service provider that was used to access the website
• Name of the files or information accessed
• Date and time, as well as the duration of recalling the data
• Operating system and information on the Internet browser used

Chatbot

On this website, you can learn about our products and services via chat. When using the chat, conversations are recorded. After the chat, it will be deleted shortly unless it is part of a support or service request. In the latter case, the chat’s content is assigned to your customer account and stored to fulfill contractual obligations.

Children

This online offer is not meant for children under 18 years of age.

Data transfer

In principle, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, if we ourselves or a third party have a legitimate interest in the data transfer, or if you have given your consent. Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

Service providers

We engage external service providers for tasks such as sales and marketing services, contract management, payment processing, programming, data hosting, and hotline services. We have carefully selected those service providers and monitor them regularly, especially regarding their diligent handling and protection of the data they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions.

Transfer to recipients abroad

We might transfer personal data to recipients located inside or outside the EU, and or the US, into so-called third countries. In such cases, before the transfer, we ensure that either the data recipient provides an appropriate level of data protection or that you have consented to the transfer. You are entitled to receive an overview of third-country recipients and a copy of the specifically agreed-upon provisions securing an appropriate level of data protection. For this purpose, please use the “Contact” section.

Duration of storage retention periods

Principally, we store your data for as long as it is necessary to render our website, or for as long as we have a legitimate interest in storing the data (e.g., we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases, we delete your personal data, except for data we are obliged to store for the fulfillment of legal obligations (e.g., due to retention periods under the tax and commercial codes, we are obliged to retain documents such as contracts and invoices for a certain period of time).

Usage of cookies

On our website, cookies and tracking mechanisms may be used. Cookies are small text files that may be stored on your device when visiting our online service. Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.

We distinguish between cookies and tracking mechanisms that are mandatorily required for the technical functions of the online service and those that are not. It is generally possible to use the online service without any cookies that serve non-technical purposes.

By technically required cookies, we mean cookies without which the technical provision of the online service cannot be ensured. These include, e.g., cookies that store data to ensure smooth reproduction of video or audio footage. Such cookies will be deleted when you leave the website. We use marketing cookies and tracking mechanisms. Using statistical tools, we measure, e.g., the number of page views on your page.

Please note that using the tools may involve transferring your data to recipients outside the EEA where there is no adequate level of data protection under the GDPR.

Management of cookies and tracking mechanisms

You can manage your cookie and tracking mechanism settings in the browser. If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the website's functionality.

Google Maps

This website uses the Google Maps API to display maps. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

To use Google Maps, your IP address must be stored. This information is usually transmitted to a Google LLC server in the USA and stored there. The provider of this page does not influence the transmission of data. The use of Google Maps is in the interest of an appealing presentation of our online offers and the easy retrievability of the places listed on our website. This represents a predominant legitimate interest on our part.

Please see the privacy policy of Google for more information on the handling of user data: https://www.google.de/intl/de/policies/privacy/

Google web fonts

This website uses so-called web fonts of the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This informs Google that our website was accessed via your IP address. The use of Google web fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a predominant legitimate interest on our part. Your computer will use a standard font if your browser does not support web fonts.

For more information about Google web font,s please see https://developers.google.com/fonts/faq and the privacy policy of Google: https://www.google.de/intl/de/policies/privacy/.

External links

Our website may contain links to third-party websites, in particular to providers who are not related to us. Upon clicking on the link, we do not influence the collection, processing, and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located), as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.

Security

Our employees and the companies providing services on our behalf are obliged to maintain confidentiality and comply with the applicable data protection laws. We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data administered by us, especially against the risks of unintended or unlawful destruction, manipulation, loss, alteration, unauthorized disclosure, or unauthorized access. Our security measures are pursuant to technological progress and are constantly being improved.

User rights

To enforce your rights, please use the details provided in the “Contact” section. In doing so, please ensure that your person can be unambiguously identified.

Right to information and access

You have the right to obtain confirmation from us whether your personal data is being processed, and, if so, to access it.

Right to correction and deletion

You have the right to obtain the rectification of inaccurate personal data. As far as statutory requirements are fulfilled, you have the right to obtain the completion or deletion of your data.This does not apply to data necessary for billing or accounting purposes, or to data subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

Restriction of processing

As long as statutory requirements are fulfilled, you have the right to demand restriction of the processing of your data.

Data portability

As long as the statutory requirements are fulfilled, you may request that we provide the data you have provided to us in a structured, commonly used, and machine-readable format or – if technically feasible – that we transfer that data to a third party.

Right of objection

In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.

Right to complain to the supervisory authority.

You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority responsible for your place of residence, your state of residency, or to the supervisory authority responsible for us.

Change of the data protection notice

We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please therefore note the current version of our data protection notice, as it is subject to change.

Contact

If you wish to contact us, please find us at the address stated in the “Controller” section

Effective date: 02.06.2022