Privacy & cookie policy
Personal data consists of all information related to an identified or identifiable natural person.We collect, process, and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter e.g. by means of registration.
Processing purposes and legal basis
We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:
- Provision of these website
- Reply to user inquiries in the framework of a contact form
- Answer user requests
- Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily or based on consent
- Safeguarding and defending our rights
Log files
Each time you use the Internet, your browser is transmitting certain information which we store in so-called log files.We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts). Log files are also used for analysis purposes. In log files the following information is saved:
- Internet Protocol address) of the terminal device used to access the website
- URL of origin or referrer URL
- Name of the service provider which was used to access the website
- Name of the files or information accessed
- Date and time as well as duration of recalling the data
- Operating system and information on the Internet browser used
Chatbot
Within the scope of this website, we give you the opportunity to learn about the products and services offered by us by means of a chat. When using the chat, the chat conversation is recorded. After the chat it will be deleted soon thereafter unless the chat is part of a support or service request. In the latter case the chat’s content is assigned to your customer account and will be saved for the purpose of fulfilling the contractual obligations.
Children
This online offer is not meant for children under 18 years of age.
Data transfer
Principally your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation or if we ourselves or a third party have a legitimate interest in the data transfer or if you have given your consent. Additionally data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
Service providers
We involve external service providers with tasks such as sales and marketing services contract management payment handling programming data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions.
Transfer to recipients abroad
We might transfer personal data to recipients located inside or outside the EU, and or the US, into so-called third countries. In such cases prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection or that you have consented to the transfer. You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-provisions securing an appropriate level of data protection. For this purpose please use the “Contact” section.
Duration of storage retention periods
Principally we store your data for as long as it is necessary to render our website, or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).
Usage of cookies
In the context of our website, cookies and tracking mechanisms may be used. Cookies are small text files that may be stored on your device when visiting our online service. Tracking is possible using different technologies. In particular we process information using pixel technology and/or during log file analysis.
We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service. It is generally possible to use the online service without any cookies that serve non-technical purposes.
By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage. Such cookies will be deleted when you leave the website. We use marketing cookies and tracking mechanisms. By using statistical tools we measure e.g. the number of your page views.
Please note that using the tools might include transfer of your data to recipients outside of the EEA where there is no adequate level of data protection pursuant to the GDPR.
Management of cookies and tracking mechanisms
You can manage your cookie and tracking mechanism settings in the browser. If you wish to deactivate all cookies please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.
Google Maps
This website uses the map service Google Maps via an API. The provider is Google Ireland Limited Gordon House Barrow Street Dublin 4 Ireland.
For the use of the functions of Google Maps it is necessary to store your IP address. This information is usually transmitted to a server of Google LLC in the USA and saved there. The provider of this page does not have any influence on this transmission of data. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy retrievability of the places listed by us on the website. This represents a predominant legitimate interest on our part.
Please see the privacy policy of Google for more information on the handling of user data: https://www.google.de/intl/de/policies/privacy/
Google web fonts
This website uses so-called web fonts of the provider Google Ireland Limited Gordon House Barrow Street Dublin 4 Ireland for the uniform display of fonts. When you access a page your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose the browser you are using has to connect to the servers of Google. This informs Google that our website was accessed via your IP address. The use of Google web fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a predominant legitimate interest on our part.Your computer will use a standard font if your browser does not support web fonts.
For more information about Google web fonts please see https://developers.google.com/fonts/faq and the privacy policy of Google: https://www.google.de/intl/de/policies/privacy/.
External links
Our website may contain links to internet pages of third parties in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.
Security
Our employees and the companies providing services on our behalf are obliged to confidentiality and to compliance with the applicable data protection laws. We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction manipulation loss change or unauthorized disclosure or unauthorized access. Our security measures are pursuant to technological progress constantly being improved.
User rights
To enforce your rights please use the details provided in the “Contact” section. In doing so please ensure that an unambiguous identification of your person is possible.
Right to information and access
You have the right to obtain confirmation from us about whether or not your personal data is being processed and if this is the case access to your personal data.